To open or recover personal Keepable tied to you, we need careful identity check. Accredited provider checks NIN against NIMC records; liveness check confirms say you dey present. Daily access uses passkey, no need enter NIN again.
Checked with NIMC when you open or recover, then full number gets discarded
Wetin remains
One-way reference with secret key wey cannot reveal the number
Your face
Used for liveness check when you open or recover Keepable
Your password
No password dey
Wetin you fit do with am
When you open or recover mailbox
Accredited provider checks NIN with NIMC when you open or recover Keepable. We no retain full number; we keep secret-key one-way reference to recognise verified identity again. NIN no be password, e cannot sign you in or sign document.
Use passkey for daily access
Sign in with device passkey, unlocked by face, fingerprint or device PIN. Keepable no use reusable password or SMS one-time code for normal sign-in.
Download data or close account
Download documents and available account data, or close account. Law fit require us retain some signed documents and audit records. Privacy Notice explains details and NDPA rights.
NIN check verifies identity. Passkey controls access.
To confirm say you present when you open or recover Keepable.
Your rights
Ask for copy, correct or delete eligible data, and close account.
Questions and answers
Wetin this scrambled reference be, and why no be ordinary hash?
Ordinary hash of eleven-digit number fit be tested against all possible numbers. Keepable uses secret key wey dem store separately from data. Stored reference alone cannot reveal your NIN.
Why you keep anything at all?
To recognise same verified identity when you return and match items addressed with NIN. Number wey dem use for match no dey returned to sender or shown for correspondence record.
Wetin happens to my face?
Na for liveness check when you open or recover Keepable, to confirm person doing identity check present. We no keep am as daily login credential. Normal access uses device passkey.
How I know page wey asks for NIN na really Keepable?
Message, logo or request alone no fit prove am; criminals fit copy all three. Keepable never asks you to send NIN, face capture, passkey, password, BVN or OTP to staff through email, WhatsApp, social media, call or support chat. If unsure, stop and report am. NIN check protects mailbox after verification; e no make unsolicited message trustworthy.
How I sign in then?
Device passkey, unlocked with face, fingerprint or PIN. No reusable Keepable password or SMS one-time code for normal sign-in. Register more than one device, then view or remove dem from account.
Person signed in and no be me. Wetin I do?
Check account devices, remove any you no recognise and sign out sessions. Contact Keepable support if you think another person accessed account.
Wetin I fit take with me?
Download documents and account data available for app. NDPA rights fit let you request access, correction, deletion or portability. Privacy Notice explains how to ask and wetin we may need retain.
The limit
This protects Keepable, no be every place wey person asks NIN. NIN alone cannot enter, recover or sign from mailbox, and we no retain full number after check. Fake website fit still request information; treat requests outside Keepable carefully.